Vive Health DMD1052MAR Digital Marble Smart Scale
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Elevate your wellness journey with the Vive Health Digital Marble Smart Scale.
Seamlessly pairing with iOS and Android devices via the Vive Precision app, this scale offers effortless weight tracking. Its high precision sensors ensure accurate measurements up to 396 pounds, while step-on technology and auto-off functionality enhance convenience.
The elegant marble finish effortlessly complements your home decor. Crafted from durable tempered glass with rounded corners and nonslip feet, this scale guarantees a secure user experience.
Enjoy easy-to-read measurements in pounds, kilograms, or stone on the unique LED screen. Embrace style, accuracy, and technology in one sophisticated package.
EASILY PAIRS WITH YOUR DEVICE
Pairs with most ios and android devices for easy weight tracking through the Vive Precision app
Equipped with high precision sensors for fast, accurate measurements up to 396 pounds
Features convenient step-on activation and a convenient auto-off function to preserve battery life
Stylish marble-like finish blends seamlessly with any home decor
DURABLE TEMPERED GLASS
With rounded corners, the scale is constructed with strong tempered glass and nonslip feet for a secure user experience
The digital scale display captures measurements in bright white numerals in pounds, kilograms or stone
Will the smart marble scale weigh me accurately if it is placed on a carpeted floor?
No, it is recommended that the Vive Precision scale should be used on a hard, flat surface only for accurate readings.
Can I connect the marble scale to my smartphone?
Yes! The marble digital scale conveniently pairs with iOS and Android devices via the Vive Precision app for easily viewing and tracking your weight.
Will my weight stay on the screen after I step off the bathroom scale?
The marble scale will display the measured weight only for a few seconds after stepping off the scale. The results can then be viewed at any time on the Vive Precision app if connected.
Can I store the Vive Precision marble scale upright?
Yes, the Vive Precision marble scale can be stored in an upright position, however, it may need to be reinitialized before using again. To do this, step in the center of the scale, step off and allow to turn off, approximately 10 seconds before stepping on to measure your weight.
Does the smart marble digital scale store my measurements?
The Vive Precision marble scale will only display the current weight until you step off of the scale, however, previous measurements can be viewed when using a connected device and the Vive Precision app.
How do I change the unit of measure on the marble scale?
To change the unit of measure, locate the UNIT button on the inside of the battery compartment. Press the button once for stone and twice for kilograms. Press the button a third time to return to pounds.
What is Step-On Activation?
Step-On activation means as soon as you step on the scale, the high-precision scale will begin measuring your weight. There is no need to tap to wake up the scale or step on and off again before reading your weight.
How do I get the most accurate measurement?
To ensure the most accurate measurement, please place the scale on a hard flat surface. Start your measurement at least 2 hours after waking up or eating. Avoid measuring immediately after exercising, bathing, dining, and drinking; or after using a sauna or jacuzzi. It is important to weigh yourself consistently during the same time of the day; using the same scale and in the same location.
How do I maintain and clean my scale?
To clean your Vive Precision smart marble scale, use a soft, lint-free cloth with alcohol or glass cleaner. Do not submerge or immerse your scale in water. To avoid discoloring, damaging, or malfunctioning the scale do not use harmful chemicals or abrasive materials to clean the scale.
What type of batteries do I need for the digital scale?
The Vive Precision digital scale requires three AAA batteries. The first set is included with your purchase.
What are the dimensions of the scale?
The scale measures 11.81” by 11.81” and is 0.87” thick.
Can I use the digital marble scale if I have a pacemaker?
The Vive Precision marble scale is not safe for people with implanted medical devices such as pacemakers, metal plates, screws or contraceptive appliances.
- For obtaining accurate body weight measurements for personal reference only.
- 11.81” by 11.81” by 0.87”
- 4.1 lbs
- Three AAA Batteries
Unit of measurements:
- Digital LCD screen
Care and cleaning:
- Carefully clean the marble scale using a soft cloth dampened with alcohol or glass cleaner.
- Dry with a soft, lint-free cloth.
- Do not submerge the unit in water.
- Vive Precision Smart Marble Scale
- Three AAA batteries
- Soft tape measure
- One year guarantee
Shipping Weight:4.1 lbs
- One year guarantee
User Manual: Digital Marble Smart Scale
Refund & Return Policy
To return an item, please email customer service at email@example.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging and the return form provided, then mail your return to the address provided by our customer service team.
After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least (10) ten days from the receipt of your item to process your return. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company.
For more information, please see our Refund/Return Policy: https://nurturemobility.com/policies/refund-policy
Shipping and Delivery
Once you have placed an order, you will promptly receive an email confirming your purchase. This email signifies that we have successfully received your order and have pre-authorized your credit card for the transaction. Rest assured, we immediately contact our suppliers to confirm the availability of the ordered items for immediate shipment. In the event that an item is on backorder or currently unavailable, we will cancel the pre-authorization and promptly notify you via email. However, if your item(s) are indeed available for immediate shipment (within 5 business days), we will proceed to process the charges and prepare your order for shipment.
Once your order is confirmed and we have successfully processed the charges to your credit card, it will be shipped within five business days from the date of your order. To keep you informed, we will send you tracking information within 24 hours of your order leaving the warehouse. This information will be sent to the email address you provided during checkout. If, for any reason, you do not receive tracking information within six business days of placing your order, please don't hesitate to contact us at firstname.lastname@example.org.
Please note that transit times typically range between 7-10 days, although this can vary depending on the brand. Transit times will also vary depending on your availability for delivery.
Our shipping partners will usually reach out to you directly to schedule a delivery window.
Our base "Free Standard Shipping" curb-side pickup shipping is always completely free! This option usually takes between 7-10 days to arrive at your doorstep, after you have submitted your order. There are other options available, however. If you require White Glove Delivery, which includes bringing the items into your home and room of choice or if you require installation help, please contact us by Chat or Phone (818) 485-4357 and we will arrange this for you at an extra cost.
When you get your item(s), please check the packaging for damage. If there is none, pelease sign and accept delivery without exceptions. If you notice any damage, write it down when you sign for delivery. If your item(s) are damaged when they arrive, email us photos of the damage, box, and SKU, and a brief description of the damage to email@example.com. You need to send us photos and videos of any freight damage within 24 hours of arrival, or the claim won't be valid. Any punctures or visible signs of exterior damage must be reported within 24 hours.
If there is obvious substantial damage to the packaging of your product, please refuse the delivery as “Damaged in Transit”, then both you and the Delivery Driver must sign the BOL. Immediately notify our customer service department at (818) 485-4357 if a shipment is refused due to extreme damage.
If there was no visible damage to the packaging, but the product is damaged, immediately call our customer service department at (818) 485-4357 to report the damage. Concealed damage claims are limited to 48 hours after delivery in order for us to file a damage claim and provide you with the fastest solution.
It is important you know that most of our manufacturing partners are putting each product through a 35 point inspection two separate times before shipping. Despite this diligence and attention to detail, sometimes, although the package may not appear damaged, it could have been mishandled during transit.
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