Journey UPWalker l200 Premium Lite Backsaver Rollator
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- FREE & FAST Shipping on Orders over $199
- Questions? Call (818) 485-4357 or Chat with us Online!
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Expand your mobility options and enjoyment with the fully featured UPWalker Premium Lite.
- The UPWalker Premium Lite includes all of the benefits of the original UPWalker, but has many new premium features not available on the UPWalker Lite.
- Softer and Larger 10” wheels in the front and 8” wheels in the back for a smoother ride that is easier to go over bumps on floors for improved stability and still compact/small and very easy to maneuver in tight spaces
- Two motion activated lights illuminating users walking path for safer travel at night for those trips to the bathroom, kitchen for a drink of water or walks at night outdoors.
- Two removable and washable comfort pads attached to existing padded armrest supports for added comfort on long walks.
- Two personal item bags. A luxury personal item bag on the users handles by the brakes for easy access without bending over. Additionally, there is a more discrete personal item bag located under the seat.
- There is a comfortable reversible back rest for two different positions of contact with ones back (mid back or lower back support).
- A handy cup holder for ease of transporting your morning coffee or water bottle
- New premium size accommodates users from 4’-10” to 6’-1” tall but still in a compact size and weight for transporting easier than Chinese copycat upright posture walkers.
Height: 34.5" – 45.5"
Armrest Height Range: 34.5" – 45.5"
User Height Range: 4'7" - 5'10"
Weight: 18.5 lbs
Weight Limit: 300 lbs
Front Wheels: 10"
Back Wheels: 8"
Item SKU: #I200RS1A1
Refund & Return Policy
To return an item, please email customer service at email@example.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging and the return form provided, then mail your return to the address provided by our customer service team.
After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least (10) ten days from the receipt of your item to process your return. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company.
For more information, please see our Refund/Return Policy: https://nurturemobility.com/policies/refund-policy
Shipping and Delivery
Once you have placed an order, you will promptly receive an email confirming your purchase. This email signifies that we have successfully received your order and have pre-authorized your credit card for the transaction. Rest assured, we immediately contact our suppliers to confirm the availability of the ordered items for immediate shipment. In the event that an item is on backorder or currently unavailable, we will cancel the pre-authorization and promptly notify you via email. However, if your item(s) are indeed available for immediate shipment (within 5 business days), we will proceed to process the charges and prepare your order for shipment.
Once your order is confirmed and we have successfully processed the charges to your credit card, it will be shipped within five business days from the date of your order. To keep you informed, we will send you tracking information within 24 hours of your order leaving the warehouse. This information will be sent to the email address you provided during checkout. If, for any reason, you do not receive tracking information within six business days of placing your order, please don't hesitate to contact us at firstname.lastname@example.org.
Please note that transit times typically range between 7-10 days, although this can vary depending on the brand. Transit times will also vary depending on your availability for delivery.
Our shipping partners will usually reach out to you directly to schedule a delivery window.
Our base "Free Standard Shipping" curb-side pickup shipping is always completely free! This option usually takes between 7-10 days to arrive at your doorstep, after you have submitted your order. There are other options available, however. If you require White Glove Delivery, which includes bringing the items into your home and room of choice or if you require installation help, please contact us by Chat or Phone (818) 485-4357 and we will arrange this for you at an extra cost.
When you get your item(s), please check the packaging for damage. If there is none, pelease sign and accept delivery without exceptions. If you notice any damage, write it down when you sign for delivery. If your item(s) are damaged when they arrive, email us photos of the damage, box, and SKU, and a brief description of the damage to email@example.com. You need to send us photos and videos of any freight damage within 24 hours of arrival, or the claim won't be valid. Any punctures or visible signs of exterior damage must be reported within 24 hours.
If there is obvious substantial damage to the packaging of your product, please refuse the delivery as “Damaged in Transit”, then both you and the Delivery Driver must sign the BOL. Immediately notify our customer service department at (818) 485-4357 if a shipment is refused due to extreme damage.
If there was no visible damage to the packaging, but the product is damaged, immediately call our customer service department at (818) 485-4357 to report the damage. Concealed damage claims are limited to 48 hours after delivery in order for us to file a damage claim and provide you with the fastest solution.
It is important you know that most of our manufacturing partners are putting each product through a 35 point inspection two separate times before shipping. Despite this diligence and attention to detail, sometimes, although the package may not appear damaged, it could have been mishandled during transit.
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